DEENRU

Your medicine cabinet – under control

Do you know which medicines you have at home – and which have already expired?

RefillFox reminds you of expiry dates in good time – and knows your whole medicine cabinet: at any moment you see what’s there, how much, where it is and how long it keeps.

  • Reminders before expiry
  • Your whole cabinet in view
  • Check in seconds
Example view of the app, sample data.

A problem every family knows

Medicines have an expiry date – and it is easy to miss.

  • Expired without anyone noticingThe date is printed small on the pack. Nobody checks until they need something.
  • What do we actually still have?Bathroom, kitchen, travel bag: whether it’s there, how much and where – nobody has an overview of every pack.
  • Bought twiceIf you don’t know what is at home, you buy it again at the pharmacy.
  • 47%of people in Germany use expired medicines – almost one in two.
  • 38%check the state of their medicine cabinet regularly – four years earlier it was 46%.
  • Weeksnot years: once opened, many medicines keep only briefly – the date on the pack no longer applies.

Sources: GfK for Apotheken Umschau, representative survey 2011 (2,139 people aged 14+); ABDA press release 2019.

My medicine cabinet
All 3Soon 1Expired 1
Ibuprofen 400 mgTabletsExpired on 12 Mar 2026
Paracetamol 500 mgTabletsExpires in 30 days
Cetirizine 10 mgTabletsUse by 14 Sep 2027
CabinetAddListsMore
Example view of the app

Just three simple steps

Keeping your medicine cabinet in order is easier than it sounds.

Example view of the app, sample data.

Who RefillFox is for

For families

Know what's at home. And what needs replacing.

A reminder before anything expires – and your whole cabinet at a glance: how much there is, where it is, whose it is and how long it keeps. Plus a shopping list for what’s missing.

Ibuprofen 400 mgTabletsExpired on 12 Mar 2026
A mother and daughter hugging at home
For pharmacies

Stay your customers' first pharmacy.

Your customers keep track of their medicine cabinet – and reserve refills with you instead of a mail-order pharmacy. You confirm every reservation yourself.

Paracetamol 500 mg · 1 packPick-up today
Confirm
A smiling pharmacist in a pharmacy
For practices & organisations

Every first-aid kit. Every deadline. In one place.

Record the first-aid stock of practices, nurseries, schools and businesses, document inspections and reorder in time.

Outing bagexpires in 30 days
Green first-aid cabinet with a white cross on a light wall

Your data stays with you

What is in your medicine cabinet is nobody’s business but yours.

Stored on your iPhone

No account and no cloud for a family’s medicine cabinet.

You decide what is shared

A pharmacy sees only the reservation you send yourself.

An independent company

No advertising, no commissions, no paid places in the list.

More on privacy and neutrality

Get RefillFox – free

  1. 1Get the appNo account, no ads.
  2. 2Scan your packsWith quantity, place and family member – the app knows what is where and how long it keeps.
  3. 3Get remindedBefore the expiry date – and check what’s there at any time. Reserve refills at your pharmacy.

Free for families – always.

The app for families

One cabinet, one kitchen drawer, one travel bag and four people – all in one overview. At any moment you see what’s there, how much, where it is and how long it keeps.

Add by scanning

Scan the barcode or DataMatrix code: the app reads the German product number (PZN) and, from the DataMatrix code, the expiry date and batch as well. It recognises the name from the pack – you confirm it. You enter the quantity yourself.

Ask your cabinet

“Do we still have ibuprofen?” The answer comes only from your stock: whether it is there, how much, where it is and how long it keeps – for one family member or one place, too, if you ask. The app searches by name, active ingredient or dosage form – never by symptom, and it recommends nothing. If something is missing, the shopping list takes it.

Expiry dates you can rely on

Printed date and period after opening – the app uses whichever is earlier. You enter the period after opening as stated in the package leaflet; the app only suggests a starting value, which you can change.

Family and places

Whose is it? Where is it? Profiles for every family member and locations down to the drawer – “Bathroom · top shelf”. The medicine cabinet is stored on one iPhone; syncing between several devices is not currently possible.

Shopping list and travel kit

Whatever runs low lands on the list. Once it is bought, one tap is enough: the form for your cabinet is already filled in – same product, same place. For a trip you pick from your stock – and see what expires while you are away.

My pharmacy

The first pharmacy whose QR code you scan becomes your default. Every “running low” notice ends with one button: reserve there. No “My pharmacy” yet? Reserve at a partner pharmacy nearby. You can switch any time.

More features

Home pharmacy check-up

Based on the ABDA checklist of German pharmacists, with additions for your children’s ages. The app recognises what is already there – anything expired counts as missing. Put what is missing on the shopping list with one tap, or reserve it at “My pharmacy”. This works even before your first scan: “The minimum for every home” shows what both German pharmacists (ABDA) and the Federal Office of Civil Protection (BBK) recommend – you just tick off what you already have. A reminder every year on 1 March , which you can turn off. The list names kinds of remedies, never products or doses.

Siri and widgets

“Ask RefillFox” or “What expires soon in RefillFox” – Siri answers from your stock, just like the Ask tab. Widgets on the Home Screen and Lock Screen show what has expired, expires soon or runs low: numbers only, never names. One tap opens the matching list.

Emergency pharmacy and numbers

When “My pharmacy” is closed, the app’s start screen leads to the emergency-pharmacy finder on aponet.de. By phone: 0800 00 22 8 33 (free from a landline) or 22 8 33 from a mobile (charged). Plus the emergency numbers: 112, on-call doctor 116 117, Bavarian poison centre 089 19240.

Package leaflet

For every medicine, one tap opens the official, free leaflet search “Gebrauchsinformation 4.0” by Rote Liste Service GmbH. The product number (PZN) is already copied – you just paste it in. Not every manufacturer takes part yet.

Export as a spreadsheet

Your whole cabinet as a CSV file for Excel or Numbers – for example to go through it with your pharmacy. The file is created on your iPhone, and only you decide who gets it.

Deutsch, English, Русский

The app speaks German, English and Russian and follows your iPhone’s language. “Ask your cabinet” understands questions in all three. Whatever you reserve from the check-up always reaches the pharmacy in German.

Compared

RefillFoxMail-order pharmacy appsDrug-maker appsAdherence apps
Who owns the appyou – neutralthe mail-order pharmacythe manufacturermostly pharma-funded
Where your data liveson your iPhonecustomer accountpartly on devicecloud account
Reorderinglocal pharmacy of your choiceonly that mail-order shopnonereminder without destination
Expiry after openingyesnonono
Everyday-language questionsyes – also via Siri, in three languagesnonono
Advertisingnooffersmanufacturer contentsometimes

Comparison based on public app descriptions, September 2026.

Frequently asked

Do I need an account?

No. The app works right after installation. There is no registration and no login.

How do I check whether a medicine is at home?

Ask in the Ask tab – for example “Do we still have ibuprofen?” – or search your cabinet by name, active ingredient or dosage form. You see at once whether it is there, how much, where it is, whom it is entered for and how long it keeps. The answer comes only from your own stock; the app never searches by symptom and recommends nothing.

Does my pharmacy see what I have at home?

No. Your pharmacy only sees the reservations you send yourself. The contents of your cabinet never leave your device.

Does the check-up recommend medicines?

No. The ABDA checklist names kinds of remedies – such as “something for pain and fever” – never a product and never a dose. What suits your family is a question for your pharmacy.

Is there an Android version?

The app is available for the iPhone.

Which languages does the app speak?

German, English and Russian. The app follows your iPhone’s language; in the iOS Settings you can also choose a separate language just for RefillFox. “Ask your cabinet” and the Siri commands work in all three languages.

Does the app cost anything?

No. Free for families – always. The service is paid for by practices and organisations that use it to keep track of their emergency kits and first-aid supplies, and by pharmacies for their place as the ordering pharmacy. No ads, no selling of data.

Privacy and neutrality

A medicine cabinet is health information. So the rule is simple: it stays with you.

What you see – and what you never see

You get reservations and orders from organisations. You never get the contents of a customer’s cabinet. That is what lets you recommend the app at the counter.

Data on the device

No account, no cloud by default, no analytics trackers. While your iPhone is locked, iOS keeps the data encrypted. Export as a file, “Delete everything” with one tap. Data from your cabinet leaves your iPhone only when you explicitly release it: your reservations and – once, anonymously, with no name, device ID or medicines – the numbers of your first check (such as how many expired packs you sorted out).

Face ID lock

If you wish, RefillFox opens only with Face ID. The lock then covers everything – including open windows such as a half-filled form or a reservation, and the preview in the app switcher.

Widgets and Siri

Widgets show numbers only – expired, expiring soon, running low – never the name of a medicine, because anyone can see a Lock Screen. Siri answers only on an unlocked iPhone; with the app lock on, Siri names no medicines and points you to the app.

What the pharmacy gets

Only the reservation you send: medicine, quantity, pick-up.

Consent you can withdraw

Reservations leave your iPhone only with your explicit consent. You can withdraw it at any time under Settings → Privacy: the server records the withdrawal at once and for good, and accepts no reservation without new consent. If you are offline, the app sends the withdrawal as soon as your iPhone is back online.

No paid ranking

Which medicines the app shows depends only on what you have at home. You can reserve at partner pharmacies; they are ordered by service – confirmation in the app, pick-up today, response time, distance – never by payment.

No medical advice

The app does not diagnose, does not recommend taking anything and never states a dose – the check-up, too, names only kinds of remedies. For every medicine it links the official leaflet search – and your pharmacy.

Prescription medicines

Prescription medicines are managed like any other – but never promoted, never tied to incentives. Germany’s drug-advertising law (HWG) applies, and we follow it.

Who is behind it

RefillFox is an independent company. No mail-order pharmacy, no manufacturer and no pharmacy chain has a stake in it.

For pharmacies

The purchase is over. The customer relationship isn’t.

RefillFox reminds your customers of the medicines they need and sends reservation requests to the pharmacy they choose – with no commission on the order.

  • No commission on reservations
  • No complex integration
  • Transparent subscription

30 minutes: we show you the app and the pharmacy portal.

What your pharmacy gains

Customers come back to you – not to an online pharmacy

The QR code on the receipt or the counter display makes you “My pharmacy”. The expiry reminder arrives exactly when something is needed – and leads to you.

22,7 %of non-prescription packs are already bought online (ABDA, “Zahlen, Daten, Fakten 2025”)

All requests in one portal

Reservations from families and orders from practices, daycare centres and companies arrive in your pharmacy portal – a simple web interface. You confirm – the customer is notified.

The offer for practices and organisations

Fixed subscription, no commission

No percentage on orders, no paid places in the list. No connection to your till or inventory system.

See prices

How it works

Four steps – from your QR code to a reservation request in your portal.

  1. 1
    Scan the QR code

    One scan at the counter or from the receipt – and you are the family’s “My pharmacy” or the ordering pharmacy of the practice, daycare centre or company.

    Apotheke am MarktOpen until 20:00 · 350 mSave as “My pharmacy”
  2. 2
    Keep the stock

    The family’s medicine cabinet, the practice’s emergency kit, the first-aid kits of a daycare centre or company – with expiry dates and storage place.

    Ibuprofen 400 mgMedicine cabinet · bathroomOK
    Adrenaline 1 mg/mlEmergency kit · Praxis am Marktexpires in 30 days
    !
  3. 3
    Reminded in good time

    Before the expiry date is reached, the app sends the reminder – not the pharmacy. No newsletters, no advertising.

    Nasal spray reaches its after-opening limitNow · RefillFox
  4. 4
    Reserve with you

    The button in the reminder leads to you. The request lands in your pharmacy portal – you confirm.

    Nasal spray · 1 packApotheke am Markt · open until 20:00Reserve for pick-up today
Every reservation follows the same stepsNothing counts as reserved until you have confirmed. Unanswered requests expire after 24 hours.
  1. RequestFamily
  2. ReviewYour pharmacy
  3. ConfirmationYour pharmacy
  4. Ready for collectionYour pharmacy reports
  5. CompletedFamily collects

RefillFox for pharmacies – in 42 seconds

How an expiry reminder brings customers to your pharmacy – from the medicine cabinet to the confirmation in the portal.

Film with example views and sample data.

All requests. One clear portal.

Reservations arrive in your pharmacy portal – a simple web interface, also on a tablet at the till. No connection to your till or stock system.

RefillFox · Pharmacy portal

Reservations demo

Open · 3ConfirmedReadyCompleted
MedicineQuantityHandoverReceivedStatus
Paracetamol 500 mg1 packPick-up today4 min agoConfirm
Nasal spray1 packPick-up tomorrow25 min agoPrepare
Ibuprofen 400 mg2 packsPick-upyesterdayReady for collection

You only see what a family reserves – never the contents of its medicine cabinet.

Sample view of the pharmacy portal with sample data – no real customer data.
1

Confirm – or “not in stock”

Every request in one click. Nothing counts as reserved until you have confirmed.

2

The family is notified

As soon as you mark “ready for pick-up”, the customer gets a message on their phone. Unanswered requests expire after 24 hours, ready ones after 72 hours.

3

Team, QR kit and report in one place

Staff with their own logins and roles, your QR codes for receipt, stickers and stand, plus the weekly report on scans and reservations.

4

Prefer e-mail?

If you wish, every request also comes as an e-mail with the buttons “Confirm” and “Not in stock” – no login needed.

More than another online ordering system.

An ordering system waits until the customer thinks of it. RefillFox starts with what they have at home.

Classic ordering system
RefillFox
–A one-off order, whenever the customer remembers
Connected to the medicine cabinet: a reminder before something expires
–No link to a particular pharmacy
“My pharmacy”: every reminder for this family leads to you
–Every order starts from zero
Recurring reservation requests – month after month
–At the moment of need the online pharmacy is one click away
Brings customers back from online retail: the reminder ends with the button to you – not with a web search

How often customers reserve is up to them – RefillFox promises no revenue, only the shortest way back to your pharmacy.

Your customers see who is on board.

Families can reserve – and practices, daycare centres and companies can order – only at Partner pharmacies. If your pharmacy is not one, it does not appear in the app at all.

  1. 1The first pharmacy scanned becomes “My pharmacy”

    If the neighbouring pharmacy’s QR code gets there first, the reminders lead there.

  2. 2Without “My pharmacy”, the request goes to the nearest Partner pharmacy

    The app suggests partner pharmacies nearby – by service and distance, not by payment.

  3. 3Not on board, not visible

    Without a subscription a pharmacy appears neither under “Pharmacies nearby” nor in the lists for reservations and orders.

The order of pharmacies depends on service – confirmation in the app, pick-up today, response time, distance – and never on payment. How we rank pharmacies

Pricing

One fixed monthly fee. Everything included – nothing on top.

  • 0 % commission on reservations
  • 0 € for integration
  • 12-month term, then cancellable monthly

Pilot partner

For the first 100 pharmacies in Bavaria

€49 / month in the first year
Years 2 and 3
€79 / month
Thereafter
€99 / month
Starter kit, one-off
€190
First year in total
€778 plus VAT
Become a pilot partner

12-month term, then cancellable monthly.

Included

  • “My pharmacy” via your QR code – every reminder for that family leads to you
  • Pharmacy portal: reservations, status, “ready for pick-up” push notification
  • Orders from practices and organisations; invitation codes for daycare centres, schools, businesses and clubs
  • Starter kit: counter stand, stickers, receipt footer template
  • Priority support and press template

Partner

€99 / month
  • Same scope as Pilot partner, with standard support
  • Starter kit €190, one-off
  • 12-month term, then cancellable monthly
Become a Partner

Group

€79 / month per pharmacy
  • Everything in Partner
  • For groups of 2 or more pharmacies – including several pharmacies of one owner
  • The pharmacy group handles onboarding
Enquire as a pharmacy group

How to get started

  1. Demo or registrationa 30-minute call or online registration
  2. Check by RefillFoxusually within one working day
  3. QR kitcode in the receipt footer and a display at the counter – no integration
  4. First reservationsin the pharmacy portal or by e-mail

Without a subscription, a pharmacy does not appear in the app – neither under “Pharmacies nearby” nor in reservation lists.

All prices plus VAT. Reservations can only be made at Partner pharmacies; their order depends on service – confirmation in the app, pick-up today, response time, distance – never on payment.

A fixed monthly fee with no share of revenue or prescriptions. On the remuneration of pharmacy platforms, see BGH, judgment of 20 Feb 2025, I ZR 46/24.

Frequently asked questions from pharmacies

Do I need an interface or new software?

No. You print our QR code in the footer of your receipt – a setting in your pharmacy management system – and place the counter stand at the till. RefillFox is not connected to your till or your pharmacy management system.

How do the medicines get into the app?

The family scans its packs itself. The QR code on your receipt opens the app and sets your pharmacy as “My pharmacy”; it does not transfer any purchases.

Where do reservations arrive? Do I need an online shop?

You do not need a shop. Reservations arrive in your pharmacy portal – a simple web interface that also works on a tablet at the till – or by email with the buttons “Confirm” and “Not in stock”.

Can I see what my customers have at home?

No, and that is deliberate. You see only the reservations a family sends. That way you can recommend the app without anyone asking what you do with the data.

Is there a free plan?

No. Only Partner pharmacies accept reservations and orders from organisations. Without a subscription, a pharmacy does not appear in the app.

Does the offer for practices and organisations cost me extra?

No. Orders from practices and organisations are included in every plan, as are invitation codes for daycare centres, schools, businesses and clubs. There are no codes for practices: practices receive no benefits from pharmacies via RefillFox (§§ 299a, 299b StGB). No commission, no fee per order; RefillFox is not involved in billing.

What about prescription-only medicines?

They are managed in the app, but there is no advertising, no incentives and no success-based commission. The HWG applies in full. If a family reserves something prescription-only, the app reminds them to bring the prescription when they pick it up.

What if the pharmacy next door signs up too?

It can. The family chooses “My pharmacy” itself – when scanning your QR code, with a tap on “Save as my pharmacy”. The family can always see which pharmacy is set and can change it in the app.

Let us show you how RefillFox fits your pharmacy.

30 minutes, no sales pitch: we show you the app and the pharmacy portal and run through your numbers together.

Request a demo

For practices & organisations

Every first-aid kit. Every inspection. One clear overview.

Manage your first-aid equipment, keep track of expiry dates and document inspections – without Excel or paper lists.

From €99 a year per organisation · iPhone app · no access to patient data

Example of the in-app view – sample data.

What RefillFox takes off your hands

Dressing pack DIN 13151until 08/2028
Sterile compresses!until 05/2027
Disposable gloves!expired 09/2026

Expiry dates in view

Every item with quantity and date – scanned or typed in. Reminders 90, 30 and 7 days before expiry go to the person responsible.

Complete
Sterile packaging undamaged
Nothing expired
Refilled after use
Result: in orderExport as PDF

Document inspections digitally

Tick off the checklist, record the result – with name and time. The inspection log as a PDF per point, location or period.

Main site · 5 pointsM. Huber · Admin
Warehouse North · 4 pointsS. Keller · Inspector
Vehicles · 3 pointsT. Brandt · Inspector

Manage locations and teams

Unlimited users and locations. Admins manage organisation, locations and team; inspectors record and document.

A fit for your organisation

Same app, same workflow – the examples adapt to your kind of organisation.

Your practice’s emergency kit – with expiry dates, batches and an inspection log for your QM.

The QM guideline requires emergency equipment. RefillFox records what is in the kit, when it expires and who inspected it when – without patient data.

  • Emergency medicines with expiry date and batch – scanned from the DataMatrix code
  • Inspection intervals set by your practice; reminders 90, 30 and 7 days ahead
  • Inspection log as a PDF for your quality management

Typical first-aid points

Emergency kitFirst-aid kit DIN 13157AED

Practices: annual licence from the order – no trial, no pharmacy code.

All features for practices

The “emergency kit (practice)” template

Your practice decides what goes in: the template is empty, with sections for medicines, IV access/infusion, airway/ventilation, diagnostics, dressings and other items. RefillFox neither suggests nor assesses the contents.

Scan a medicine

The DataMatrix code on the pack gives the PZN, expiry date and batch number – without a code, you type them in. You set the prescription-only flag yourself.

Inspection intervals you set

Preset: check the medicines’ shelf life every 3 months and the whole contents once a year – as in the Virchowbund’s

Inspection log for your QM

Every inspection with result, name and time – as a PDF per emergency kit, location or period, for emergency management under the G-BA quality-management guideline (QM-Richtlinie). RefillFox helps you carry out and document inspections; responsibility for the emergency equipment stays with the practice.

Reorder from your pharmacy

One tap sends the list of missing and soon-to-expire items to your ordering pharmacy. Prescription-only items are marked “prescription required”: the pharmacy dispenses them only against a prescription. You issue the prescription and hand it to the pharmacy as before – the app does not transmit prescriptions.

First-aid kits and AED

As an employer, the practice also keeps first-aid kits to DIN 13157 or DIN 13169; the AED with electrodes and battery belongs in the overview too. Typically that is 3 to 4 first-aid points – Start (€99 a year, less than €0.30 a day) or Team.

From the list of first-aid kits to the documented inspection – in one interface

Three steps on the iPhone, no extra hardware.

Examples of the screens and the log with sample data.

Pricing for practices and organisations

One annual price per practice or organisation, tiered by number of first-aid points. All features, unlimited users and locations.

Start

€99 / year

up to 3 first-aid points

≈ €8.25 a month · billed annually

Request a demo

Team

€249 / year

up to 10 first-aid points

≈ €20.75 a month · billed annually

Request a demo

Business

€590 / year

up to 30 first-aid points

≈ €49.17 a month · billed annually

Request a demo

Larger operators and companies

more than 30 first-aid points

on request
Send a request

All prices net plus VAT, annual invoice. All features, unlimited users and locations.

Security and standards

Material data only

No patient data and no names of injured people. Medicines only as the practice’s own stock in its emergency kit.

Data in the EU

Data centre in Ireland (Dublin); a data processing agreement (AVV) with every organisation.

Built on the standards – not a substitute for them

Templates based on DIN 13157, 13169 and 13164; inspections in line with ArbStättV § 4, ASR A4.3 and DGUV Information 202-089. RefillFox helps you carry out and document inspections – the responsibility stays with you.

Legal basis and what RefillFox does not do – in the questions below

Frequently asked

How much effort is setup?

You choose a template, set the location and person responsible, and record the contents by scan or by hand. The effort depends on how many first-aid points you have.

Do we need additional hardware?

No. RefillFox runs on the iPhone; scanning is done with the camera.

Can we manage multiple locations?

Yes. Users and locations are unlimited in every plan; the price depends only on the number of first-aid points.

How is our data protected?

The data is held in the EU, in a data centre in Ireland (Dublin). We conclude a data processing agreement (AVV) with every organisation. Only work-related details are stored – no health data.

Can we export inspection logs?

Yes, as a PDF – by first-aid point, location or period.

Who may do what? Which roles are there?

Two roles: admins manage the organisation, locations, team and ordering pharmacy; inspectors record contents, document inspections and report withdrawals. Invitations go by e-mail; users and locations are unlimited in every plan.

Is the inspection history kept?

Yes. Every inspection is stored with result, name and time and is never overwritten. When the plan ends, the data stays readable and exportable.

More questions and background

What counts as a first-aid point?

An emergency kit, a first-aid kit, a first-aid bag (including the daycare outing bag), a vehicle first-aid kit, an AED or an eyewash station.

Why inspect regularly? The legal basis

Emergency equipment and first-aid supplies must be complete and usable – and someone has to check them. The rules set no fixed interval; you decide how often.

„Notfallausstattung und Notfallkompetenz, die durch regelmäßiges Notfalltraining aktualisiert wird“
QM-Richtlinie § 4Quality-management guideline of the Federal Joint Committee (G-BA) for medical and dental practices – in short: emergency equipment and emergency skills, kept up to date through regular emergency training.
„Der Arbeitgeber hat beim Einrichten und Betreiben von Arbeitsstätten Mittel und Einrichtungen zur Ersten Hilfe zur Verfügung zu stellen und regelmäßig auf ihre Vollständigkeit und Verwendungsfähigkeit prüfen zu lassen.“
ArbStättV § 4 Abs. 5Workplaces Ordinance – in short: employers provide first-aid supplies and have them checked regularly for completeness and usability.
„Das Erste-Hilfe-Material ist nach Verbrauch, bei Unbrauchbarkeit oder nach Ablauf des Verfallsdatums zu ergänzen bzw. zu ersetzen.“
ASR A4.3, Nr. 4 Abs. 4Technical rule for workplaces – in short: top up or replace first-aid supplies after use, when unusable or once expired.
„Der Inhalt der Verbandkästen ist regelmäßig zu überprüfen und je nach Verbrauch und Mindesthaltbarkeit zu ergänzen.“
DGUV Information 202-089for daycare centres – in short: check first-aid kits regularly and top them up according to use and shelf life.

RefillFox helps you carry out and document these inspections. Responsibility for the emergency equipment stays with the practice, for first aid with the employer or the operator (Träger).

What RefillFox does not do
  • No narcotics (Betäubungsmittel). Narcotics are not managed in RefillFox – you keep their records under the Narcotics Prescription Ordinance (BtMVV) as before.
  • No patient data. The emergency kit is practice stock: RefillFox holds supplies, batch numbers and expiry dates – nothing about patients. Free-text fields remind you:
  • No recommendations on contents. Your practice decides what goes into the emergency kit – RefillFox neither suggests nor assesses the contents.
  • No accident book (Verbandbuch). No data on injuries: no names of injured people, no details of the injury or the help given. You keep your Verbandbuch under DGUV Vorschrift 1 § 24 Abs. 6 as before.
  • No medicines for individual children. (DGUV Information 202-089 – medicines and ointments do not belong in a first-aid kit)
  • No medical advice. The app does not say what to use or how, and it replaces neither your occupational safety specialist nor your company doctor.
  • Not yet: vaccines and surgery supplies (Sprechstundenbedarf).
Why is there no pharmacy code and no free months for practices?

Practices obtain medicines and medical devices that are used in the practice. So that no benefits from pharmacies arise (Sections 299a, 299b German Criminal Code), there are no pharmacy invitation codes and no free months for practices. The licence starts with your order, and you pay it directly to us. Pharmacies pay us a flat monthly fee; there is no fee per order.

Is this an accident book (Verbandbuch)?

No. RefillFox documents supplies, expiry dates, inspections and orders – no injuries, no names of injured people and no help given. You keep your Verbandbuch under DGUV Vorschrift 1 § 24 Abs. 6 as before.

Where is the data stored?

In the EU, in a data centre in Ireland (Dublin). We sign a data processing agreement (AVV) with every organisation. We store names and work email addresses of staff plus details of supplies, inspections and orders – no health data. Your pharmacy only sees your orders.

How do we pay?

By annual invoice in advance – by SEPA direct debit or bank transfer. The term is one year and renews automatically; you can cancel for the end of the term. There is no purchase in the app – there you only see the status of your plan. You pay for refill supplies directly at your pharmacy.

Fewer lists. More overview.

Practices: annual licence from the date of order.

Request a demo
Request a demo

Request a demo

We reply within one working day and run your numbers with you. No sales pitch, 30 minutes.

Register your pharmacy

Contact

Questions about the app, or suggestions? Write to us – we reply personally.

Request a demo

We reply within one working day and show you RefillFox using your own example. Practices: annual licence from the date of order.

Opens your email app with the pre-filled request. Nothing is stored on this page.

Pilot partner terms for the first 100 pharmacies in Bavaria.

The app is free and made for the iPhone.

In the app: Settings → For practices & organisations. Billed by annual invoice – there is no purchase in the app.

Legal notice

RefillFox
info@refillfox.de

Privacy

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